Legal Document

Privacy Policy

STOXGEN Finance | Last updated: September 2026

1. Humari Commitment

STOXGEN Finance aapki privacy ko seriously leta hai. Ye Privacy Policy batati hai ki hum aapki personal information kaise collect, use, store aur protect karte hain. Hum Digital Personal Data Protection Act, 2023 aur applicable Indian laws ke anusar kaam karte hain.

2. Information We Collect

a) Information Aap Dete Hain

• Naam (Name)
• Email address
• Phone number
• Billing address (jahan applicable ho)
• Payment information (secure payment gateways ke through)

b) Information Automatically Collect Hoti Hai

• IP address
• Browser type aur version
• Device information
• Pages visited aur time spent
• Referring website

3. How We Use Your Information

Hum aapki information use karte hain:

• Orders process karne aur ebooks deliver karne ke liye
• Customer support provide karne ke liye
• Order-related emails aur notifications bhejne ke liye
• Hamari services improve karne ke liye
• Legal obligations follow karne ke liye

4. Payment Information

Humara payment infrastructure Razorpay, Cashfree aur Instamojo ke through operate hota hai. Sensitive card details ya bank credentials hum kabhi store nahi karte. Ye gateways PCI-DSS compliant hain aur unki apni privacy policies applicable hain.

5. Cookies aur Tracking

Hamari website cookies aur similar tracking technologies use karti hai:

• Essential cookies (website functionality ke liye)
• Analytics cookies (traffic understand karne ke liye)
• Preference cookies (aapki settings yaad rakhne ke liye)

Aap browser settings se cookies disable kar sakte hain, lekin kuch features tab properly kaam nahi karenge.

6. Data Sharing

Hum aapki personal information third parties ke saath share nahi karte, except:

• Payment processors ke saath (Razorpay, Cashfree, Instamojo)
• Email service providers ke saath (delivery emails ke liye)
• Law enforcement ke saath (jab legal requirement ho)
• Aapki explicit consent se

7. Data Security

Hum aapki data ki security ke liye industry-standard measures implement karte hain, including encryption, secure servers, aur access controls. Lekin koi bhi online transmission 100% secure nahi hoti, isliye hum absolute security guarantee nahi de sakte.

8. Data Retention

Hum aapki data tab tak retain karte hain jab tak legally required ho ya business purposes ke liye zaroori ho. Account delete karne par hum aapki personal data permanently remove kar denge (except jo legally retain karni zaroori ho).

9. Your Rights

Digital Personal Data Protection Act, 2023 ke anusar aapke ye rights hain:

• Apni personal data access karna
• Data correction ya update karna
• Data deletion maangna (right to erasure)
• Processing se withdraw karna
• Grievance officer se contact karna

10. Children's Privacy

Hamari services 18 saal se kam age ke logon ke liye nahi hain. Hum jaanbujhkar minors ki personal information collect nahi karte.

11. Grievance Officer

Data Protection related complaints ke liye humari Grievance Officer se contact karein:

Email: myzionflow@gmail.com

Phone: +91 9712212255

Hum 30 din ke andar aapki complaint ka response denge.

12. Policy Updates

Hum apni Privacy Policy ko update kar sakte hain. Material changes hone par hum users ko notify karenge.

13. Contact

STOXGEN Finance

Email: myzionflow@gmail.com

Phone: +91 9712212255

Document Last Updated: September 16, 2026